Closing the Loop

Travel
Written By Alex Cortes
 

Find us on

iHeart | Apple | Spotify | Google | Amazon Music

For Shop Talk, we deep dive into 211, a nationwide helpline which fields over 16 million requests each year and how a brand-new solution is helping to close the loop on these calls. The story offers great lessons for Army members and a way that you might be able to help the 211 system. 

 
Alex Cortes
Next

Adrianne Hillman: My Sneaky Way To Teach People To Love Better